Adventure North Australia Terms and Conditions
Adventure North Australia Pty Ltd (the operator) operates throughout regions that are remote and maybe effected by weather and road conditions. The operator will endeavour to adhere to all tour details as published, however, circumstances beyond our control, such as but not limited to road closures, weather conditions, mechanical failure and safety concerns may require us to alter or cancel any route, itinerary, departure without notice but with full consideration for safety, enjoyment and expectations.
An alternative route will be taken on the Cooktown Tours via the Mulligan Highway should the Bloomfield Track be closed. NO REFUND or compensation will be given in these circumstances.
The operator reserves the right to cancel any tour if the minimum numbers in a group are not sufficient with a full refund.
The operator cannot guarantee pick up or drop off times and are not liable for passenger failure to connect with other services.
The operator will not accept responsibility for any problem, complaint or claim resulting from the provision of a service or failure to provide a service by any travel partner, transportation, accommodation or other supplier.
Whilst we make every effort to safe guard our clients and their belongings we cannot be held responsible for personal injury or loss due to events which are beyond our control.
All children on any tour must be accompanied by an adult.
Children under the age of 4 are not recommended.
Cancellation within 24 hours prior to departure or for passengers who fail to travel on the day of travel is 100% non-refundable.
Cancellation within 7 days of travel, 50% cancellation fee applies. Travel insurance is not included.
Tours do not operate on Good Friday, Christmas Day and New Years Day, some Queensland public holidays, please check our availability.